9-1-1 is a three-digit telephone number that you can call 24 hours a day for police, fire or emergency medical services. It saves valuable time in an emergency. According to nationwide statistics, it can take up to 2 1/2 minutes to find your telephone directory and another 30 seconds to locate the correct number. In an emergency, 3 minutes is a long time - time that can be saved by remembering to call 9-1-1!

When police, fire and medical response is needed.
When you see fire or smoke.
When life and/or property are in danger.
When a crime is being committed.
When an ambulance is necessary.

Children should be taught to call 9-1-1 for police, fire or medical help.
The sight-impaired can use the digits, 9-1-1 on the telephone, or use a preprogrammed speed dial button. The hearing-impaired can use a TDD machine.

To call 9-1-1 from a home phone or a simple business phone, pick up the phone and press the numbers, 9-1-1.
To call 9-1-1 from a Centrex or PBX business extension, obtain an outside line (usually with "9"), and then press the numbers, 9-1-1.
To call 9-1-1 from a pay phone, no money is needed; simply press the numbers 9-1-1.
To call 9-1-1 from a cellular phone or mobile phone, press the numbers 9-1-1. NO LOCATION INFORMATION WILL BE DISPLAYED WITH CELLULAR OR MOBILE CALLS.

When you call 9-1-1, a dispatcher takes your information, and then dispatches the appropriate police, fire and/or emergency medical team located in your area. You will be asked questions about your emergency. Try to answer all the questions as best you can. If you have a medical need, First Aid/CPR instructions will be given until help arrives.

9-1-1 is only a telephone number. Quick response depends on the vital information that you provide.
Remain calm and speak clearly.
Tell the 9-1-1 dispatcher:
Where is the location?
What is happening?
The 9-1-1 dispatcher will then ask you more questions. Provide answers as best you can.

9-1-1 is not for jokes ... it is for those who need help. Post your address, phone number and nearest cross street by each telephone so any (baby-sitter, friend, visitor and family members) will be able to give the vital information needed for quick response. Your house number needs to be visible from the street or clearly posted where your driveway joins the main road. 9-1-1 is not for information; such as road or weather conditions, area power outages, or directions.