Knowledge of computer operations sufficient to enter, retrieve and manipulate data (indicate this on application).

Experience working with various Microsoft software.

Must type quickly and accurately on computer keyboard.

Must have excellent hearing, clear speech, and effective verbal skills.

Must have good customer service skills.

Must be a high school/GED graduate (must submit a copy of high school diploma or GED or a copy of a higher education diploma).

Must be 18+ years of age.

Must be able to work in a confined space, sitting at a computer terminal using state-of-the-art telecommunications equipment.

Applicants can not have a felony conviction, two or more Class B Misdemeanor convictions ever, or apply for this position within ten years of receiving a single Class B Misdemeanor conviction.

Must pass preliminary screening that tests error recognition, information identification, categorizing information and information recall.

Must pass a panel interview.

Must pass criminal background investigation and drug screening.

After selection, the candidate must submit to fingerprinting.