Call 9-1-1 during an emergency or any situation that requires immediate assistance from law enforcement personnel (police or sheriff), the fire department, or EMS (ambulance). If in doubt whether a situation is an emergency, call 9-1-1.
A few examples of emergencies are: • Any known serious medical or possibly serious medical problem • Any type of fire, chemical spill or smoke seen or smelled within in building, home or other structure • Any life-threatening situation • Any situation where any kind of domestic violence or assault has taken place • Any crime against a person in progress or that has already occurred • Any type of accident with injuries • Shooting • Childbirth • Seizures • Any leaking tank or unknown substance seen leaking from vehicles, storage tanks, etc. • Falls from any height where there is obvious injury or the victim is unconscious • Any time someone is trapped or hurt in any kind of farming, industrial and even home-related accident • Road hazards, drunk or careless / aggressive drivers • Any time you are in fear for your safety or the safety of others.
There are also times when it may not be appropriate to call 9-1-1. Some examples of this are: • To test your phone or the 9-1-1 system • To ask for phone number information (4-1-1) or phone repairs (6-1-1) • To find out about power outages, or school, road or other closings • To find out if someone has been arrested or is in jail • As a prank or a joke • For sick or injured pets • For the location of election / polling sites • To complain about the service or prices in a restaurant or other business • For directions to any location • For tours of the 9-1-1 center or other public safety agencies.